When he returned and installed, no change in high temperature. It would be costly to repair but I was willing to pay it because it was so expensive to begin with. This involved about five different phone calls to customer service in which I was told contradictory information. We just had our first problem with a seven year old oven, the thermostat needed to be replaced. Wish I would have read reviews before we bought anything from this co. We had a table top water dispenser. Do not purchase from this company. If the Adobe Reader does not appear when you click on a link for a PDF file, you can, Avanti - WBC16Z1B-IS - Wine Chiller Beverage Cooler, AVANTI CF24Q0W CF24Q0W WHITE 2.4CF CHEST FREEZER WITH SINGLE FLIP, AVANTI WCR506SS WCR506SS STAINLESS STEEL SINGLE ZONE 50 BOTTLE WINE, AVANTI MO7103SST MO7103SST MICROWAVE PERFECT FOR ANY BREAKROOM WITH, AVANTI MO1450TW MO1450TW WHITE MICROWAVE 1.4 CF 1000 WATTS, AVANTI MO7191TW MO7191TW WHT MICROWAVE 0.7 CF DIGITAL 700 WATTS POWER, AVAZJ003IS - Avanti ZeroWater Water Bottle Kit, USBC to HDMI Adapter 4K60Hz USB for MacBook Pro 20182017 MacBook AiriPad Pro 2018 Samsung Galaxy S10S9 Surface Book 2 and More 2 Pack, Memory Foam Mouse Pad with Wrist SupportErgonomic Mouse Pad with Wrist RestNonSlip Rubber Base for Computer Laptop amp MacLightweight Rest for HomeOffice amp Travel Cute Pug, S113 Gaming Keyboard Mouse Combo Wired Mechanical LED RGB Rainbow Keyboard Backlit with Brown Switches and RGB Gaming Mouse 4200 DPI for Windows PC Gamers, Avanti 1000 Watts Stainless Steel 1000 Watts Microwave Oven MO1108SST Stainless Steel, Avanti MT9K0W 0.9 CF Touch Microwave, White, Avanti MO7191TW 0.7 CF Electronic Microwave with Touch Pad, Avanti ZJ007-IS ZeroWater Water Bottle Kit, White, Avanti MO7192TB 0.7-cu.-ft. Electronic Microwave Oven with Touch Pad, Avanti - AR17T1B - 1.7 CF Compact Refrigerator, Avanti CTW84X0W-IS 0.84 Cu.Ft. Yelp users haven’t asked any questions yet about Avanti Products. Then a long complicated series of event ensued which involved them sending me the wrong door twice and ended up with me having paid for a useless door and also paid $42 to ship it back without receiving any refund. Installed in Dec., 2017 and worked fine till May 2018.

As I hadn't received any further contact from Avanti, despite saying they were going to replace defective item, I emailed and after a day of waiting did hear from a representative.

Had a licensed mechanic look at the unit and when he called to get the compressor was told we have to wait 4 months - back ordered!


I have been using High-End Service for a few months now trying to get my fridge…". Then within about a year the door gasket began to deteriorate. I will admit that I was partially responsible for their sending me the wrong door the first time, but their customer service is AWFUL!! When I called to order the part, I asked if there are instructions for replacing the gasket. "Today, Eliel came to fix my Sub-Zero fridge that has been broken on and off for months. Inflow and infiltration (I/I) cost municipalities and customers millions of dollars annually.

I have just returned the second door and was assured I will receive a refund.

I paid the part and over 2 months I have to deal with this. Sometimes two and three times. Avanti has the worst customer service I have ever dealt with! Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. I wanted to take a very quick moment to share my most recent experience with the AVANTI customer service line in hopes you will consider my story next time you are making a purchasing decision.I purchased an avanti wine cooler that stopped working about 2 years after I purchased it. I am dealing with David Conboy, his title is national service manager but he doesn't even know his items.

Don't waste your time contacting Avanti Customer Service. Contacted Avanti and they sent technician for inspection. First of all, the Avanti product is of very poor quality and they sell and deliver defective units. Customer service reps at Avanti are rude, unhelpful and useless.

He halfway attempted to help my issue but then claimed it was too difficult to help me over email/phone calls and gave up. This fridge is great until 1 1/2 - 2 years. I have so much doubt that he can figure it out and send the piece. When I received the new assembly and went to install it there was another part that no longer fit and needed to be updated as well (customer service did not mention other parts needing updated).

Webster, TX 77598 | Phone 281.486.5600 | Fax 281.486.7300 | Toll Free 800.877.2570, Virtual Municipal Sewer Grouting Crash Course, WEFTEC Connect Ask the Experts: Inflow/Infiltration: Fighting the I/I, Expanded Injection Grouting Engineering Specifications Available 24/7, 2020 WEFTEC Goes Virtual - WEFTEC Connect, NASTT’s Municipal Sewer Grouting Good Practices Course, NASTT’s Municipal Sewer Grouting Good Practices Course – VIRTUAL. Find more Appliances near Avanti Products, Find more Appliances & Repair near Avanti Products. The part could not cost them more than a dollar yet they chose to lose a customer. Avanti Products IH1800L1B-IS Portable Induction Cooktop. This was quick, Avanti was pleasant and provided me with a reference #. Mine came DEFECTIVE!!! I was…", "I cannot rate this AC outfit too highly. I was told the part was updated so I purchased the new assembly. DO NOT BUY AVANTI PRODUCTS! This involved about five different phone calls to customer service in which I was told contradictory information. Don't buy anything from this co. Then it will heat up instead of cool down and the lights/buttons will stop working. At least some of the reviews say that their unit worked for a while before it broke down within a short period of time. It cost $188 including parts and labor. So the customer service problem has been rectified. Purchased Avanti wine cooler for new home.

The cause for Municipal Grouting is clear: Sustainable solutions to control I&I, stabilize the sewer trench to mitigate structural, Avanti International, 822 Bay Star Blvd.
The warranty on the product said they would replace the compressor up to 5 years. The service also went great they got my unit cooling perfectly. Within 48 hours, I was contacted by a service company who arranged to see the unit.

To get the oven to light you have to turn it on and wait and turn it off again and turn it on. Ft. All Refrigerator, White, Avanti ORC2519SS: Model ORC2519SS - Portable Outdoor Beverage Cooler, Avanti ER24P1BG 24" Freestanding Electric Range with Deluxe See-Thru Glass Oven Door, Black, download Adobe Reader from the Adobe web site, Go to checkout, the price will be listed in the Order Summary, You can remove the product from your order by clicking the "Edit Shopping Cart" button, To keep it, click the "Submit Order" button. I called customer service several times only to be told that a technician would contact me and wait. I have a small apartment size dryer that needed the bearings replaced so I called and made the order. I was told item had shipped and would arrive on Friday, June 29th. I waited and was contacted after 3 days only to be told that I had to wait another 2 weeks for someone to service my unit.

It would never stop leaking. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.

Subzero Specialists. I Purchased an Avanti Wine Cooler model EWC1201. Shouldn't they warranty new products? Delivery will be next business day. No that is not the case. If you contact the company they will tell you to look in the local yellow pages for a fridge repair.HA!Read the other reviews too before purchasing. This gets OLD. Save yourself the money and time. Then within about a year the door gasket began to deteriorate. They told me they could ship a replacement door but didn't have to because I bought it through another seller (Amazon). Managing over 700 homes, I will never purchase another Avanti product again. (Do not use your browser's "Refresh" button). When we took it out of the box we realized it was missing an adjustable leg. One was out of business, one only did commercial, one didn't answer and finally a company called Masto did come out and diagnosis the problem. Paided twice to fix an overly expensive beverage cooler. 25+ Years Of Experience In Luxury Appliances. Called the co to see if they could just mail us a part and I could fix it.

Nothing worse than Avanti! Some manufacturers place restrictions on how details of their products may be communicated. Will have the old one repaired. Purchased an Avanti washer and about 6 months the Board that conrols the function of the washer is not working had to put presure on it with a pear of grip plyers to get it to work called co.and for what they quoted me to fix it I went out naught a new washer NOT the same brand. I had nothing but problems when trying to put everything together so I contacted customer service for help. We are excited to announce the expansion of our engineering specifications for injection grouting. When I called to order the part, I asked if there are instructions for replacing the gasket. I will admit that I was partially responsible for their sending me the wrong door the first time, but their customer service is AWFUL!!

I have never had a company just give up on helping a customer. It would be costly to repair but I was willing to pay it because it was so expensive to begin with.Fast forward 3 months (or should I say slow forward) still NO PARTS, no help, no return calls, no return email and certainly NO MANAGER NAMED DAVE CONBOY! We will see what the retailer does. I need a new refrigerator and unfortunately for me the only one narrow enough in the width  is an Avanti. If you contact the company they will tell you to look in the local yellow pages for a fridge repair. I found this behavior to be unprofessional and it reaffirmed my decision not to do business with this company again in the future. WEFTEC, NASTT’s Municipal Sewer Grouting Good Practices Course – VIRTUAL I'm not sure he is a real person.I have no choice but to purchase a new unit and I am out the cost of a the service call.I purchased my unit on-line from a company called Wine Cooler Direct (LIVING DIRECT)  when I called them for help they were so rude that it shocked me. They don't acknowledge customer complaints or concerns and don't seem to care about providing good customer service. They tell you different things each time, they say they'll have a manager get back to you but that never happens, two of the five people I talked to were rude--the last one shouted at me and wasn't listening to what I had to say.
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Purchased an Avanti washer and about 6 months the Board that conrols the function of the washer is not working had to put presure on it with a pear of grip plyers to get it to work called co.and for what they quoted me to fix it I went out naught a new washer NOT the same brandThat is for sure. The fridge works as well as it ever did, which is not great.

But the product still is not that great. Purchased avanti dishwasher, broke after a few months. A machine could break and this isn't a problem but their response to date is "7 to 10 days" or the machine was on backorder. They want you to cut the cord send 10.00 and wait a few weeks to fix the problem? DO NOT BUY AVANTI products or you will be one more miserable customer.Bought a 750 wine cooler that broke less than 2 yrs after purchase. They also told me they would do NOTHING till check was received and cashed. Secondly, even after their error, they take no responsibility.

When he returned and installed, no change in high temperature. It would be costly to repair but I was willing to pay it because it was so expensive to begin with. This involved about five different phone calls to customer service in which I was told contradictory information. We just had our first problem with a seven year old oven, the thermostat needed to be replaced. Wish I would have read reviews before we bought anything from this co. We had a table top water dispenser. Do not purchase from this company. If the Adobe Reader does not appear when you click on a link for a PDF file, you can, Avanti - WBC16Z1B-IS - Wine Chiller Beverage Cooler, AVANTI CF24Q0W CF24Q0W WHITE 2.4CF CHEST FREEZER WITH SINGLE FLIP, AVANTI WCR506SS WCR506SS STAINLESS STEEL SINGLE ZONE 50 BOTTLE WINE, AVANTI MO7103SST MO7103SST MICROWAVE PERFECT FOR ANY BREAKROOM WITH, AVANTI MO1450TW MO1450TW WHITE MICROWAVE 1.4 CF 1000 WATTS, AVANTI MO7191TW MO7191TW WHT MICROWAVE 0.7 CF DIGITAL 700 WATTS POWER, AVAZJ003IS - Avanti ZeroWater Water Bottle Kit, USBC to HDMI Adapter 4K60Hz USB for MacBook Pro 20182017 MacBook AiriPad Pro 2018 Samsung Galaxy S10S9 Surface Book 2 and More 2 Pack, Memory Foam Mouse Pad with Wrist SupportErgonomic Mouse Pad with Wrist RestNonSlip Rubber Base for Computer Laptop amp MacLightweight Rest for HomeOffice amp Travel Cute Pug, S113 Gaming Keyboard Mouse Combo Wired Mechanical LED RGB Rainbow Keyboard Backlit with Brown Switches and RGB Gaming Mouse 4200 DPI for Windows PC Gamers, Avanti 1000 Watts Stainless Steel 1000 Watts Microwave Oven MO1108SST Stainless Steel, Avanti MT9K0W 0.9 CF Touch Microwave, White, Avanti MO7191TW 0.7 CF Electronic Microwave with Touch Pad, Avanti ZJ007-IS ZeroWater Water Bottle Kit, White, Avanti MO7192TB 0.7-cu.-ft. Electronic Microwave Oven with Touch Pad, Avanti - AR17T1B - 1.7 CF Compact Refrigerator, Avanti CTW84X0W-IS 0.84 Cu.Ft. Yelp users haven’t asked any questions yet about Avanti Products. Then a long complicated series of event ensued which involved them sending me the wrong door twice and ended up with me having paid for a useless door and also paid $42 to ship it back without receiving any refund. Installed in Dec., 2017 and worked fine till May 2018.

As I hadn't received any further contact from Avanti, despite saying they were going to replace defective item, I emailed and after a day of waiting did hear from a representative.

Had a licensed mechanic look at the unit and when he called to get the compressor was told we have to wait 4 months - back ordered!


I have been using High-End Service for a few months now trying to get my fridge…". Then within about a year the door gasket began to deteriorate. I will admit that I was partially responsible for their sending me the wrong door the first time, but their customer service is AWFUL!! When I called to order the part, I asked if there are instructions for replacing the gasket. "Today, Eliel came to fix my Sub-Zero fridge that has been broken on and off for months. Inflow and infiltration (I/I) cost municipalities and customers millions of dollars annually.

I have just returned the second door and was assured I will receive a refund.

I paid the part and over 2 months I have to deal with this. Sometimes two and three times. Avanti has the worst customer service I have ever dealt with! Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. I wanted to take a very quick moment to share my most recent experience with the AVANTI customer service line in hopes you will consider my story next time you are making a purchasing decision.I purchased an avanti wine cooler that stopped working about 2 years after I purchased it. I am dealing with David Conboy, his title is national service manager but he doesn't even know his items.

Don't waste your time contacting Avanti Customer Service. Contacted Avanti and they sent technician for inspection. First of all, the Avanti product is of very poor quality and they sell and deliver defective units. Customer service reps at Avanti are rude, unhelpful and useless.

He halfway attempted to help my issue but then claimed it was too difficult to help me over email/phone calls and gave up. This fridge is great until 1 1/2 - 2 years. I have so much doubt that he can figure it out and send the piece. When I received the new assembly and went to install it there was another part that no longer fit and needed to be updated as well (customer service did not mention other parts needing updated).

Webster, TX 77598 | Phone 281.486.5600 | Fax 281.486.7300 | Toll Free 800.877.2570, Virtual Municipal Sewer Grouting Crash Course, WEFTEC Connect Ask the Experts: Inflow/Infiltration: Fighting the I/I, Expanded Injection Grouting Engineering Specifications Available 24/7, 2020 WEFTEC Goes Virtual - WEFTEC Connect, NASTT’s Municipal Sewer Grouting Good Practices Course, NASTT’s Municipal Sewer Grouting Good Practices Course – VIRTUAL. Find more Appliances near Avanti Products, Find more Appliances & Repair near Avanti Products. The part could not cost them more than a dollar yet they chose to lose a customer. Avanti Products IH1800L1B-IS Portable Induction Cooktop. This was quick, Avanti was pleasant and provided me with a reference #. Mine came DEFECTIVE!!! I was…", "I cannot rate this AC outfit too highly. I was told the part was updated so I purchased the new assembly. DO NOT BUY AVANTI PRODUCTS! This involved about five different phone calls to customer service in which I was told contradictory information. Don't buy anything from this co. Then it will heat up instead of cool down and the lights/buttons will stop working. At least some of the reviews say that their unit worked for a while before it broke down within a short period of time. It cost $188 including parts and labor. So the customer service problem has been rectified. Purchased Avanti wine cooler for new home.

The cause for Municipal Grouting is clear: Sustainable solutions to control I&I, stabilize the sewer trench to mitigate structural, Avanti International, 822 Bay Star Blvd.
The warranty on the product said they would replace the compressor up to 5 years. The service also went great they got my unit cooling perfectly. Within 48 hours, I was contacted by a service company who arranged to see the unit.

To get the oven to light you have to turn it on and wait and turn it off again and turn it on. Ft. All Refrigerator, White, Avanti ORC2519SS: Model ORC2519SS - Portable Outdoor Beverage Cooler, Avanti ER24P1BG 24" Freestanding Electric Range with Deluxe See-Thru Glass Oven Door, Black, download Adobe Reader from the Adobe web site, Go to checkout, the price will be listed in the Order Summary, You can remove the product from your order by clicking the "Edit Shopping Cart" button, To keep it, click the "Submit Order" button. I called customer service several times only to be told that a technician would contact me and wait. I have a small apartment size dryer that needed the bearings replaced so I called and made the order. I was told item had shipped and would arrive on Friday, June 29th. I waited and was contacted after 3 days only to be told that I had to wait another 2 weeks for someone to service my unit.

It would never stop leaking. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.

Subzero Specialists. I Purchased an Avanti Wine Cooler model EWC1201. Shouldn't they warranty new products? Delivery will be next business day. No that is not the case. If you contact the company they will tell you to look in the local yellow pages for a fridge repair.HA!Read the other reviews too before purchasing. This gets OLD. Save yourself the money and time. Then within about a year the door gasket began to deteriorate. They told me they could ship a replacement door but didn't have to because I bought it through another seller (Amazon). Managing over 700 homes, I will never purchase another Avanti product again. (Do not use your browser's "Refresh" button). When we took it out of the box we realized it was missing an adjustable leg. One was out of business, one only did commercial, one didn't answer and finally a company called Masto did come out and diagnosis the problem. Paided twice to fix an overly expensive beverage cooler. 25+ Years Of Experience In Luxury Appliances. Called the co to see if they could just mail us a part and I could fix it.

Nothing worse than Avanti! Some manufacturers place restrictions on how details of their products may be communicated. Will have the old one repaired. Purchased an Avanti washer and about 6 months the Board that conrols the function of the washer is not working had to put presure on it with a pear of grip plyers to get it to work called co.and for what they quoted me to fix it I went out naught a new washer NOT the same brand. I had nothing but problems when trying to put everything together so I contacted customer service for help. We are excited to announce the expansion of our engineering specifications for injection grouting. When I called to order the part, I asked if there are instructions for replacing the gasket. I will admit that I was partially responsible for their sending me the wrong door the first time, but their customer service is AWFUL!!

I have never had a company just give up on helping a customer. It would be costly to repair but I was willing to pay it because it was so expensive to begin with.Fast forward 3 months (or should I say slow forward) still NO PARTS, no help, no return calls, no return email and certainly NO MANAGER NAMED DAVE CONBOY! We will see what the retailer does. I need a new refrigerator and unfortunately for me the only one narrow enough in the width  is an Avanti. If you contact the company they will tell you to look in the local yellow pages for a fridge repair. I found this behavior to be unprofessional and it reaffirmed my decision not to do business with this company again in the future. WEFTEC, NASTT’s Municipal Sewer Grouting Good Practices Course – VIRTUAL I'm not sure he is a real person.I have no choice but to purchase a new unit and I am out the cost of a the service call.I purchased my unit on-line from a company called Wine Cooler Direct (LIVING DIRECT)  when I called them for help they were so rude that it shocked me. They don't acknowledge customer complaints or concerns and don't seem to care about providing good customer service. They tell you different things each time, they say they'll have a manager get back to you but that never happens, two of the five people I talked to were rude--the last one shouted at me and wasn't listening to what I had to say.

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